Create a Package
Learn how to define a new service package in Zettabit.
Prerequisites
Before creating a package, you should have:
- At least one MikroTik server configured
- PPPoE profiles created on your MikroTik router
Step-by-Step Guide
1. Navigate to Packages
Click Packages in the sidebar navigation.
2. Click Add Package
Click the Add Package button in the top-right corner.
3. Fill in Package Details
Basic Information
| Field | Description | Required |
|---|---|---|
| Name | Display name for this package | Yes |
| Description | Optional details about the package | No |
Pricing
| Field | Description | Required |
|---|---|---|
| Price | Cost of this package | Yes |
| Currency | Automatically uses your organization currency | - |
Duration
| Field | Description | Required |
|---|---|---|
| Validity (Days) | How many days the subscription lasts | Yes |
Common durations:
- 7 days (weekly)
- 30 days (monthly)
- 90 days (quarterly)
- 365 days (yearly)
Status
| Field | Description | Required |
|---|---|---|
| Active | Whether the package is available for new subscriptions | Yes |
4. Save the Package
Click Save to create the package.
Package Naming Best Practices
Choose clear, descriptive names:
Good Examples:
- “10 Mbps Monthly”
- “Premium 20M - 30 Days”
- “Business Unlimited Monthly”
Avoid:
- “Package 1”
- “New Package”
- “Test”
Pricing Considerations
When setting prices:
- Consider your costs and margins
- Check competitor pricing
- Account for any taxes (if applicable)
- Round to convenient numbers
Validity Period Tips
- Weekly (7 days) - Good for prepaid/casual users
- Monthly (30 days) - Standard for most customers
- Quarterly (90 days) - Discount for longer commitment
- Yearly (365 days) - Best value, highest upfront
PPPoE Profile Association
Packages are associated with PPPoE profiles through subscriptions. When creating a subscription, you select both the package (for billing) and the profile is determined by the client’s server configuration.
Editing a Package
To modify an existing package:
- Find the package in the list
- Click the Edit button
- Update the fields
- Click Save
Important Notes on Editing
- Changes don’t affect existing subscriptions
- Only new subscriptions use updated values
- Consider creating a new package instead of editing if significantly different
Deactivating a Package
To stop offering a package without deleting it:
- Edit the package
- Set Active to No/Off
- Save
The package will:
- Not appear for new subscriptions
- Continue working for existing subscriptions
- Remain in your package list for reference
Deleting a Package
To permanently remove a package:
- Find the package in the list
- Click the Delete button
- Confirm deletion
Deletion Requirements
You can only delete a package if:
- No active subscriptions use it
- It’s not referenced in subscription history (depends on system settings)
Troubleshooting
”Cannot delete package with active subscriptions”
Move all subscribers to a different package first, then delete.
”Price format invalid”
Enter a number without currency symbols. Use decimals if needed (e.g., “999.99”).
”Validity must be positive”
Enter a number greater than 0 for the validity days.
Best Practices
- Consistent naming - Use a standard format across all packages
- Clear differentiation - Make it obvious what each package offers
- Limited options - Too many packages confuse customers (5-8 is ideal)
- Regular review - Update packages based on market conditions