General Settings
Configure basic information about your organization.
Accessing General Settings
- Click Settings in the sidebar
- Select General tab
Organization Information
Company Name
Your organization’s official name. This appears in:
- Dashboard header
- Reports and exports
- Customer-facing communications
Company Address
Physical address used for:
- Invoices
- Official documents
- Contact information
Contact Email
Primary email for:
- System notifications
- Customer inquiries
- Support requests
Contact Phone
Main phone number for:
- Customer support
- Business inquiries
Subdomain Configuration
Your Zettabit subdomain determines your login URL:
https://yourcompany.zettabit.appChanging Subdomain
To request a subdomain change:
- Contact Zettabit support
- Provide your preferred subdomain
- We’ll verify availability and update
Note: Subdomain changes require verification and may take 24-48 hours.
Regional Settings
Timezone
Set your organization’s timezone for:
- Subscription start/end times
- Report generation
- Activity timestamps
Date Format
Choose how dates are displayed:
- DD/MM/YYYY (31/12/2024)
- MM/DD/YYYY (12/31/2024)
- YYYY-MM-DD (2024-12-31)
Currency
Primary currency for:
- Package prices
- Revenue reports
- Invoices
Supported currencies include BDT (Bangladeshi Taka).
Logo and Branding
Company Logo
Upload your logo for:
- Dashboard header
- Customer portal
- Reports
Requirements:
- Format: PNG, JPG, or SVG
- Recommended size: 200x50 pixels
- Maximum file size: 500KB
Favicon
Custom icon for browser tabs:
- Format: ICO, PNG
- Size: 32x32 or 16x16 pixels
Saving Changes
After making changes:
- Review all fields
- Click Save Changes
- Changes take effect immediately
Required Permissions
To modify general settings, you need:
settings:updatepermission- Usually Admin role only
Troubleshooting
Changes not saving
Check:
- All required fields are filled
- Valid file formats for uploads
- You have necessary permissions
Logo not displaying
Ensure:
- File is not corrupted
- Correct file format
- File size within limits
Clear browser cache if old logo still shows.
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